On October 4, 2019, CMC Saigon Technology and Solution Co., Ltd. (CMC TSSG) officially launched IT Management Services to provide management resources. management, operation and technical support part or all of the customer’s IT infrastructure system.

CMC TSSG will provide technical resources for experts in each field of technology, perform operations of customers’ IT infrastructure systems. The network includes network systems, telecommunications connections, internet, server systems, storage systems, backup and data recovery systems to ensure the entire system operates smoothly, meeting business meet.

In order to ensure the customer IT system at 99.99% availability, besides investing resources, training business processes and system administration skills, CMC TSSG also invests in technological infrastructure system to ensure service quality and maintain customers’ system operating continuously according to the needs of enterprises. The Monitoring System helps monitor the status of the infrastructure system and issues alerts to the operator team at appropriate levels. This helps the team always update the status of the system, identify risks early, update information to the appropriate contact points, and follow system health to take actions, prevent risks and service disruption. In addition, CMC TSSG is also equipped with ancillary systems and serves for extended requirements such as data storage systems (backup), dedicated monitoring systems, backup equipment and emergency cases.

CMC TSSG with Marico SEA in IT System Management Service Contract sighning marked the good start of service.

Customers using IT system management services from CMC TSSG will experience stable, optimal and safe services. No need to pay attention to procedures and staff policies, nor spend the investment on the monitoring system and still get periodic system status reports. Enterprises can use the knowledge base of the units in the same industry, so that they can apply some optimal options in system development investment, and also be advised to upgrade and expand solutions when required.

Mr. Pham Van Trung – Vice General Director of IT Managed Services Center, CMC TSSG shared at the event.

Mr. Pham Van Trung – Vice General Director of IT Managed Services Center of CMC TSSG said: “With over 26 years of experience in the field of IT services, CMC TSSG always makes great efforts in investment and strength. boldly shift to new service trends. The launch of IT Managed Service not only marks a good start, but also affirms the readiness of CMC TSSG to the technical experts, service packages, operating and troubleshooting as well as the process of managing service quality on international standards in order to bring value to customers, aiming to be a professional and trustworthy IT service provider for organizations, especially leading in IT Managed Services in Vietnam in 2019 – 2023.”

Category: General news, Press talk about CMC TSSG